NOTICE REGARDING PERSONAL DATA PROTECTION ACT 2010
Issued on 2nd May 2025
The Personal Data Protection Act 2010 (“the Act”) regulates the processing of personal data in all direct and incidental commercial transactions. It is applicable to Bloom Healthcare Group Sdn Bhd [202101014286 (1414586-X)], including its affiliates and subsidiaries (“BHG”).
At BHG, we view your privacy as a priority and are committed to protecting your personal data in accordance with the Act. This Notice explains the collection and use of your data, as well as our responsibilities in handling it.
This Privacy Notice is issued to all customers, employees, and third-party service providers of BHG in compliance with the Act.
I. Collection of Personal Data
We may collect personal data, including but not limited to:
Personal information – Full name, age, gender, date of birth, race, identification/passport number, nationality, religion, marital status, medical history, and health information.
Contact information – Address, telephone number, mobile number, fax number, and email address.
Payment information – Credit/debit card details, cardholder name, card number, billing address, expiry date, and bank account details.
Images and photographs – CCTV recordings at our premises, event photos, and images used for medical records.
Miscellaneous – Other relevant information collected in the course of providing services.
II. Method of Data Collection
Personal data may be collected through various sources, including:
Forms filled at our premises (e.g., registration, consent, or purchase forms).
Communications via phone, email, in person, or written correspondence.
Surveys, contests, offers, or promotions run by BHG or third parties.
Information from third parties connected to you (e.g., employers, agents, insurance companies, healthcare providers).
Visits to our premises or attendance at our events (including third-party events).
Our websites and online platforms.
Job applications and interviews.
Interactions via social media or online applications (e.g., Facebook, Instagram, TikTok).
Other sources where you have consented to the disclosure of your data or where it is legally permitted.
III. Use of Personal Data
Your data may be used and/or processed for the following purposes:
Ensuring continuity of care and treatment.
Verifying identity and managing registration.
Contacting you regarding appointments.
Managing business transactions and service delivery.
Notifying you of service benefits or updates.
Fulfilling audit requirements and facilitating payments.
Responding to enquiries, feedback, or complaints.
ayment processing.
Debt recovery if necessary.
Submitting required information to regulatory bodies.
Assigning or transferring contractual rights.
Updating and maintaining accurate records.
Managing medical records and reports.
Administering events, promotions, and campaigns.
Conducting research and service improvements.
Complying with legal or regulatory requirements.
Managing internal operations.
Maintaining legal and security documentation.
Staff training and development.
Any other purpose required or permitted by law.
IV. Disclosure of Personal Data
While your data is treated as confidential, it may be disclosed to the following parties (within or outside Malaysia):
BHG’s affiliates and subsidiaries.
Third parties under legal or contractual obligations.
Government bodies (federal/state).
Law enforcement and regulatory agencies.
Service providers, agents, or consultants.
Organisations involved in providing services requested by you.
Business partners and associates.
Parties to whom you have given consent.
Credit reporting or debt collection agencies (where applicable under the law).
V. Your Rights
You may request to access, correct, update, withdraw consent, or limit the processing of your personal data at any time.
For any inquiries or concerns regarding your data or this notice, you may contact us at:
enquiry@thebloomhealthcare.com
(Attn: Data Protection Officer)
VI. Miscellaneous
By providing your personal data, you consent to its use as outlined in this Notice. If you provide data on behalf of third parties (e.g., family members, employees), you confirm that you have obtained their consent.
Any changes to this Privacy Notice will be published on this page. Continued use of our services after updates signifies your agreement to the changes