NOTICE REGARDING PERSONAL DATA PROTECTION ACT 2010
Issued on 2nd May 2025

The Personal Data Protection Act 2010 (“the Act”) regulates the processing of personal data in all direct and incidental commercial transactions. It is applicable to Bloom Healthcare Group Sdn Bhd [202101014286 (1414586-X)], including its affiliates and subsidiaries (“BHG”).

At BHG, we view your privacy as a priority and are committed to protecting your personal data in accordance with the Act. This Notice explains the collection and use of your data, as well as our responsibilities in handling it.

This Privacy Notice is issued to all customers, employees, and third-party service providers of BHG in compliance with the Act.

I. Collection of Personal Data

We may collect personal data, including but not limited to:

Personal information – Full name, age, gender, date of birth, race, identification/passport number, nationality, religion, marital status, medical history, and health information.

Contact information – Address, telephone number, mobile number, fax number, and email address.

Payment information – Credit/debit card details, cardholder name, card number, billing address, expiry date, and bank account details.

Images and photographs – CCTV recordings at our premises, event photos, and images used for medical records.

Miscellaneous – Other relevant information collected in the course of providing services.

II. Method of Data Collection

Personal data may be collected through various sources, including:

Forms filled at our premises (e.g., registration, consent, or purchase forms).

Communications via phone, email, in person, or written correspondence.

Surveys, contests, offers, or promotions run by BHG or third parties.

Information from third parties connected to you (e.g., employers, agents, insurance companies, healthcare providers).

Visits to our premises or attendance at our events (including third-party events).

Our websites and online platforms.

Job applications and interviews.

Interactions via social media or online applications (e.g., Facebook, Instagram, TikTok).

Other sources where you have consented to the disclosure of your data or where it is legally permitted.

III. Use of Personal Data

Your data may be used and/or processed for the following purposes:

Ensuring continuity of care and treatment.

Verifying identity and managing registration.

Contacting you regarding appointments.

Managing business transactions and service delivery.

Notifying you of service benefits or updates.

Fulfilling audit requirements and facilitating payments.

Responding to enquiries, feedback, or complaints.

ayment processing.

Debt recovery if necessary.

Submitting required information to regulatory bodies.

Assigning or transferring contractual rights.

Updating and maintaining accurate records.

Managing medical records and reports.

Administering events, promotions, and campaigns.

Conducting research and service improvements.

Complying with legal or regulatory requirements.

Managing internal operations.

Maintaining legal and security documentation.

Staff training and development.

Any other purpose required or permitted by law.

IV. Disclosure of Personal Data

While your data is treated as confidential, it may be disclosed to the following parties (within or outside Malaysia):

BHG’s affiliates and subsidiaries.

Third parties under legal or contractual obligations.

Government bodies (federal/state).

Law enforcement and regulatory agencies.

Service providers, agents, or consultants.

Organisations involved in providing services requested by you.

Business partners and associates.

Parties to whom you have given consent.

Credit reporting or debt collection agencies (where applicable under the law).

V. Your Rights

You may request to access, correct, update, withdraw consent, or limit the processing of your personal data at any time.

For any inquiries or concerns regarding your data or this notice, you may contact us at:

enquiry@thebloomhealthcare.com
(Attn: Data Protection Officer)

VI. Miscellaneous

By providing your personal data, you consent to its use as outlined in this Notice. If you provide data on behalf of third parties (e.g., family members, employees), you confirm that you have obtained their consent.

Any changes to this Privacy Notice will be published on this page. Continued use of our services after updates signifies your agreement to the changes

Issued on 2nd May 2025

This website, Bloom-Healthcare, is wholly owned by Bloom Healthcare Group Sdn Bhd [202101014286 (1414586-X)] (“BHG”). All operations and services provided on this website are fully managed and operated by BHG and its affiliates. All content on this website is the property of BHG.

By accessing and using this website, users agree to be bound by the terms and conditions stated herein, without limitation or qualification. If you do not agree to these terms and conditions, please do not use the site or download any materials from it.

Users may not copy, distribute, publish, or commercially exploit any content from this website, nor may they use the website for purposes not expressly permitted in these terms. The website must only be used for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the website by, any third party. This includes (but is not limited to) unlawful conduct, harassment, causing distress or inconvenience, the transmission of obscene, offensive, defamatory, or racially/ethnically objectionable material, or disrupting the normal flow of communication within the site.

BHG reserves the right to change the format and content of the website at any time, without prior notice. BHG may suspend, modify, or discontinue any part of the website, including the availability of any features or services, without notice or liability. Additionally, BHG may impose limits on certain features or restrict access to parts or all of the site as it deems necessary. The website may also be temporarily unavailable due to maintenance, updates, or other reasons as determined by BHG.